Martin Cook – Curriculum Vitae

Date of Birth: 21 June 1970
Nationality: British
Marital Status: Single
Email: martin@cookieworld.com

Personal Profile

Martin has 13 years experience of Service Assurance OSS gained in a range of roles including Project Management, Solution Design and building technical and commercial propositions for customers. His work has included development of in house systems using C/C++ and integration of COTS products including Micromuse Netcool to support a range of network technologies (e.g. leased lines, Centrex, IN and IP including MPLS VPNs).

Key Skills & Qualifications

Skills:	Service Assurance OSS (Event Management, Test & Diagnostics) – 13 years.
	Project Management – 10 years.
	Micromuse Netcool/OMNIBUS – 7 years.
	HP/OpenView Network Node Manager – 7 years.
	IP Networks – 7 years.
	Solution Design – 6 years.
	EMC SMARTS – 5 months.
Qualifications:	BSc. (Hons) Physics with Astrophysics, University of Leicester, 1991. MSc Information Technology, Loughborough University of Technology, 1992. Prince 2 Registered Practitioner, 2005 (Reg No P2R/133514).
	Member of the Institution of Electrical Engineers. Full Driving License.

Career History:

Unit Manager, BT – since January 2004

I am responsible for running a team of 69 professionals comprised of BT staff, contractors and subcontractors engaged on a range of projects in the Event Management space. The team is split across sites in the UK and internationally with four distinct offshore teams and four subcontract suppliers.

The team is responsible for providing design and development services based on the Micromuse Netcool suite, SMARTS, HP TeMIP and in house developed systems including a router backup/restore solution to customers in BT Wholesale and BT Global Services.

Responsibility for the development lifecycle extends from Requirements Capture, through Solution Design, Development, Test and Deployment.

My responsibilities include assignment management of BT staff, technical leadership and resource alignment. Key projects to date have included transformational programmes and delivery of Event Management Capability for new networks and services such as the BT Home Hub (Home Networking product) and BT Fusion (a fixed/mobile convergence product).

Recently work to development an Event Management OSS for BT’s 21^st Century Network has been the most important element of the work driving towards an initial production deployment in November 2006 and rollout thereafter.

Delivery Manager, BT – May 2003 to January 2004

I was responsible for producing a high-level plan and costing to deliver the Service Assurance Journey Recommended Solution Architecture. This was used as a major input to the SAJ business case that was successful in securing funding.

Subsequently I acted as delivery manager for the OSS elements of SAJ release 0 responsible for plans, budgets and progress reporting. The deliveries I made resulted in cost savings for BT Wholesale based on headcount reduction and IT savings.

Solution Designer, BT – February 2003 – May 2003

I was responsible for leading a team of Solution Designers to produce a recommended Solution Architecture for a major BT Wholesale transformation programme known as the Service Assurance Journey. This design covers the areas of Event Management, Trouble Ticketing, Test & Diagnostics, Performance, access to Inventory data etc. With minimal changes this design formed the basis of a £70M programme of work spanning two years.

Delivery Manager, BT – November 1999 – February 2003

I was responsible for delivery management of the fault management elements of BT Wholesale’s OSS for managing IP networks in the UK. The initial OSS deployed for the launch of IP services needed to be upgraded to handle explosive network growth and made more robust through enhanced design, documentation, testing and version control. The OSS solutions were based on the Micromuse Netcool suite of products and HP/OpenView Network Node Manager.

Key responsibilities included ensuring on-time, on-budget delivery of quality OSS components, financial tracking and progress reporting. Part of my role was to build a team from the ground up consisting of BT staff, contractors and subcontractors. Delivery of the enhanced OSS to BT Wholesale facilitated the growth of IP services in the UK whilst maintaining high levels of customer service.

Other responsibilities during this period included developing a strategic Maintain & Restore OSS architecture for BT Wholesale IP networks and general technology and design consultancy in the Netcool & Fault Management areas.

Senior Software Engineer, BT - January 1998 – November 1999

Led a team of software engineers responsible for development of the NIP Alarm Logging Service (NALS). NALS was developed using C++ on a DEC Alpha/DEC Unix platform and was used to provide network management capability for BT’s Network Intelligence Platform. The Network Intelligence Platform was designed to handle non-geographic and Chargecard calls. During my time on the project I played a key role in the transition of NIP Development from MCI to BT. This involved significant periods of working at MCI premises in the US. Transition of the NIP from MCI safeguarded BT’s commercial interests and its delivery resulted in significant cost savings to the business.

Software Engineer, BT - October 1992 – January 1998

Responsible for Design and Development of in-house software solutions on the ETMS, GTC Demonstrator and FNAD projects. The components produced provided automated test & diagnostic capabilities for leased line and FeatureNet (Centrex) services. Design using Software through Pictures (StP) tool and the Yourdon and OMT methods. Development using C, C++, Motif, Oracle and embedded SQL on SunOS and AIX platforms. I had specific responsibility for the FNAD project (a test system for FeatureNet services) including planning and liasing with operation users. The project resulted in significant savings to BT through the automation of much of the FeatureNet repair process.

Qualifications:

Apr 1994: Associate Member of the IEE

The Institution of Electrical Engineers accepted experience gained on my MSc. plus 18 months of BT's graduate training programme along with my BSc. (Hons) degree as sufficient to gain Associate Member (now MIEE) status. I submitted an application for Chartered Engineer Status in December 2004 and expect to hear the outcome of my application in April 2006.

Oct 1991 - Sep 1992: MSc. Information Technology
Loughborough University
Specialising in Computer Studies - Programming (Pascal); Systems Analysis (SSADM); Operating Systems (UNIX, MS-DOS); Distributed Computing; Computer Communications; Computer Networks; Computer Systems; Artificial Intelligence; Computer Graphics; Information Processing; Program Validation & Verification; Human Factors.

Project (5 months) - 'Parallel Algorithms for Ray Tracing', implemented in occam2 on a PC based INMOS Transputer system and 'Splash' graphics card.

Oct 1988 - Jun 1991: BSc. (Hons) Physics with Astrophysics
University of Leicester
Programming (BASIC, FORTRAN); Digital Electronics; Analogue Electronics; Optics; Lasers & Modern Optics; Semiconductor Devices; Mathematics; Statistics; Special Relativity; Quantum Mechanics; Classical Mechanics; Atomic Physics; Nuclear Physics; Particle Physics; Electromagnetic Theory; Ionospheric Physics; Thermodynamics; Solid State Physics; Interaction of Radiation with Matter; Theoretical Astrophysics; Cosmology; Observational Astronomy; Galaxies and Active Galaxies.

Project (1 term) - 'An n-body Simulation of a Disc Galaxy', implemented in FORTRAN with mathematical and graphics libraries, on a DEC VAX 8650 running VAX/VMS.

Oct 1986 - Jun 1988: 3 GCE 'A' levels
Strode Tertiary College, Church Road, Street, Somerset
Physics (A) Chemistry (B) Pure & Applied Mathematics (B)

Sep 1981 - Jun 1986: 8 GCE 'O' levels
Ansford Secondary School, Maggs Lane, Ansford, Castle Cary, Somerset
Physics (A) Chemistry (A) Mathematics (B) Computer Studies (B) English Language (B) English Literature (B) Geography (B) French (C)

Interests:

Outside work I am a non-Executive Director of Ipswich Buses Ltd and a Local Government Councillor on Ipswich Borough Council. My interests include Astronomy and Transport.